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Articles tagged with: Social Business software

Business Reengineering, Featured »

[6 Apr 2010 | No Comment | 10,116 views]
Top Idea Exchange Software – Sharing Customer Ideas

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Do you really want to know what your customers think? Do you want to know what they like, dislike, want, need? You better.
Idea exchanges, sometimes referred to as idea banks have been around for a while now, but they’re morphing and becoming more useful and more powerful now that tools like Facebook have become widely accepted. Companies have taken notice of software solutions that listen to the consumer conversation. Corporate idea sites like Dell’s Ideastorm, Starbucks my Idea Exchange, and the Pepsi Refresh Project are leading the way with …

Business Reengineering, Info Tech »

[17 Nov 2009 | 2 Comments | 4,046 views]

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What happens when you mix a fantastic opportunity with a big dilemma in the business world? For big fortune 500 companies, it’s social networking. With an entire generation being raised on web 2.0 facebook apps and immediate communication capabilities, it’s time for CIO’s to start recognizing how to leverage social networking rather then cutting ties to everything at the corporate firewalls. And here’s the new buzz phrase – it’s called social business software, or simply SBS. Simply put, it’s social software for the workplace.
Customers and Employees Communicate
Business models are changing. …