Articles tagged with: Social Business software
Business Reengineering, Featured »
Do you really want to know what your customers think? Do you want to know what they like, dislike, want, need? You better.
Idea exchanges, sometimes referred to as idea banks have been around for a while now, but they’re morphing and becoming more useful and more powerful now that tools like Facebook have become widely accepted. Companies have taken notice of software solutions that listen to the consumer conversation. Corporate idea sites like Dell’s Ideastorm, Starbucks my Idea Exchange, and the Pepsi Refresh Project are leading the way with web based interactive capabilities …
Business Reengineering, Info Tech »
What happens when you mix a fantastic opportunity with a big dilemma in the business world? For big fortune 500 companies, it’s social networking. With an entire generation being raised on web 2.0 facebook apps and immediate communication capabilities, it’s time for CIO’s to start recognizing how to leverage social networking rather then cutting ties to everything at the corporate firewalls. And here’s the new buzz phrase – it’s called social business software, or simply SBS. Simply put, it’s social software for the workplace.
Customers and Employees Communicate
Business models are changing. Communication models are changing. …